Business English for Beginners (Video Course)

Categories: Business, Free Course
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About Course

This class is for people who are learning English as a Foreign Language or as a Second Language. If you want to get better at using English for business, whether you’re a student or working in a job, this class is for you.

This course focuses on the following:

  1. Introduction to Business English
  2. Business Vocabulary
  3. Email Etiquette
  4. Telephone Skills
  5. Business Meetings
  6. Presentations
  7. Course Wrap-up

Happy Learning!

What Will You Learn?

  • Enhanced Business Communication Skills: Students will be able to communicate confidently and effectively in various business situations, such as writing professional emails, conducting successful meetings, and delivering persuasive presentations.
  • Expanded Business Vocabulary: Students will have acquired a broader vocabulary specific to the business world, allowing them to express themselves more clearly and professionally in a professional context.
  • Improved Cultural Awareness: Students will develop an understanding of cultural nuances in business communication, enabling them to work more effectively with international colleagues and clients.
  • Increased Confidence in Real-Life Scenarios: Through practice and interactive activities, students will boost their confidence in using English for everyday business interactions, helping them excel in their careers or academic pursuits.

Course Content

Course Overview

Video Lessons
This Customer Service course consists of 7 lessons: (1) Introduction to Customer Care; (2) Effective Customer Care; (3) Active Listening; (4) Building Rapport; (5) Handling Difficult Customers; (6) Problem-Solving; and (7) Wrapping Up.

Final Project
This is a Final Project for the course.

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