English for The Office Starter (Video Course)

Categories: English, Free Course, Language
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About Course

This class is specially crafted for individuals who are learning English as a Foreign Language or as a Second Language and wish to kickstart their journey into the world of office communication. Whether you’re a student preparing for your first job or a professional aiming to enhance your English language skills for the workplace, you’re in the right place. We’re here to help you build confidence in using English effectively in an office environment.

Here’s an overview of what we’ll cover:

  1. Introduction to Office English
  2. Basic Office Vocabulary
  3. Email Etiquette
  4. Telephone Skills
  5. Meetings and Presentations
  6. Socializing in the Workplace
  7. Course Wrap-up

Happy Learning!

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What Will You Learn?

  • Confidence in Office Communication: Students will develop the confidence to effectively communicate in English in an office environment, whether it's through emails, phone calls, meetings, or presentations.
  • Essential Office Vocabulary: Students will acquire a solid foundation of office-related vocabulary and phrases, allowing them to navigate common workplace situations with ease.
  • Professional Etiquette: Students will learn the nuances of professional etiquette, including how to write polite and concise emails, handle phone conversations professionally, and engage in effective workplace interactions.
  • Interview Preparation: Students will be well-prepared for job interviews, having practiced interview scenarios and honed their English language skills to make a positive impression on potential employers.

Course Content

Course Overview

Video Lessons
This Customer Service course consists of 7 lessons: (1) Introduction to Customer Care; (2) Effective Customer Care; (3) Active Listening; (4) Building Rapport; (5) Handling Difficult Customers; (6) Problem-Solving; and (7) Wrapping Up.

Final Project
This is a Final Project for the course.

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